It was just a moment, and I was half asleep when I first heard it, but she is so calculated with her words.
She has a website that looks open (I’ve been on it), she is too lazy to disable it and when she gets called out for taking money for a product they can’t produce, she says that sometimes a customer will “sneak” an order in. Like it’s their fault?! And not the person who has control over the “business.” She’s gross.