Patrick Lawson, who spent 20 years homeless, is now celebrated as London’s happiest bus driver. He earned the Hello London Award for his amazing customer service after receiving 45 compliments from passengers. Every day on route 26, he kicks things off with “I am happy” and greets everyone with a big smile. After selling the Big Issue, he found support from the Single Homeless Project and HCT Group, which helped him secure his current job. Once involved in crime and substances, he now actively supports homeless services, showing how determination can really change lives.
Credit to the respective owner~
